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Case study · SaaS

Craftly: a SaaS website that helps people understand the product

The first conversion is understanding what the software does for you.

Toronto · SaaS website redesign to improve conversion and user experience
Craftly

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The client

Craftly is a SaaS platform. Its website is an entry point to the product for visitors who need to understand the offer before deciding to try it.

The challenge

The project had to make the features and their uses easy to read. Building a website for a SaaS product means connecting the product’s promise to the information people need to evaluate it.

What we delivered

Our team contributed to the design of a website for Craftly. The work covered the content hierarchy and the discovery journey, to give a clear place to the offer and to the next step.

How we worked

The design followed the visitor’s path: discover the product, understand why it matters, then move on to the proposed action. The design serves that progression by organizing information instead of presenting a list of features.

What changed

The website gives the product a medium for presentation and orientation. The intended benefit is a journey in which visitors know better what they are about to try, and why.

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